Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Scudl PTY LTD (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website scudl.com and use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect both personal and non-personal information, including:

• Personal Information: such as your name, email address, phone number, and any other information you voluntarily provide through contact forms, email, or registration.
• Usage Data: including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our website and services.
• To communicate with you, respond to inquiries, and provide customer support.
• To manage user accounts and internal operations.
• To comply with legal obligations and enforce our terms.

3. Third-Party Tools and Data Sharing

We use third-party tools to facilitate various business functions. These tools may collect, store, or process your data on our behalf. Below is a list of tools we use and their roles:

HubSpot

Used for marketing automation, CRM, and customer communication.

• Data shared: Contact information, website interaction data.
• Data stored in: United States
• Privacy policy: https://legal.hubspot.com/privacy-policy 

Time Doctor

Used for employee productivity tracking and time management.

• Data shared: Employee activity, screenshots, time logs.
• Data stored in: United States
• Privacy policy: https://www.timedoctor.com/privacy.html

Rippling

Used for HR, payroll, and employee data management.

• Data shared: Employee personal and payroll data.
• Data stored in: United States
• Privacy policy: https://www.rippling.com/privacy 

Slack

Used for internal team communication.

• Data shared: Employee messages and shared files.
• Data stored in: United States (with options for regional storage)
• Privacy policy: https://slack.com/privacy-policy 

WhatsApp

Used for direct customer and team communication.

• Data shared: Phone numbers, messages.
• Data stored: Data may be processed and stored in various countries.
• Privacy policy: https://www.whatsapp.com/legal/privacy-policy 

Microsoft Outlook

Used for business email and calendar management.

• Data shared: Emails, contact info, calendar data.
• Data stored in: Varies by region; usually in Microsoft’s global data centers.
• Privacy policy: https://privacy.microsoft.com/en-us/privacystatement
  

We ensure that any third-party providers we use have appropriate data protection practices.

4. Data Security

We implement technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain data processing.
• Withdraw your consent where applicable.

To exercise any of these rights, please contact us at: hello@scudl.com

6. Cookies and Tracking Technologies

scudl uses cookies and similar tracking technologies to enhance user experience, analyse website performance, and improve our marketing efforts. Cookies are small data files that are placed on your device when you visit our website. These technologies help us understand how you interact with our content and services.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions you take, such as logging in or filling out forms.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. We use tools such as Google Analytics and HubSpot to collect aggregated data on site usage.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers.
• Targeting/Advertising Cookies: These cookies may be set through our site by advertising partners to build a profile of your interests and show you relevant ads on other sites.

Your Choices:

You can manage your cookie preferences through your browser settings, where you may choose to block or delete cookies. However, disabling certain cookies may affect the functionality and performance of our website.

By using our website, you consent to our use of cookies as described in this policy.

7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Scudl PTY LTD
Email: hello@scudl.com
Address: Level 5, 425-429 Pacific Highway, Crows Nest NSW 2065